Our local and professional call answering service is completely bespoke and tailored to you. We follow your instructions, whether you want all calls answered, messages taken or calls transferred to you.
We can tailor to small to medium sized businesses and large private/public entities. Titanic Suites can provide help desk and contact centre services bespoke to your business.
Quick & Easy Set-up
Out Of Hours & Weekends Available
Exceptional Customer Service
Confidentiality
Cost Saving During Quiet Periods
All calls answered by local staff
Call Transfer Options
Discount Rates Available*
Cut Out Sales Calls
*Discount rates available for restaurants, accommodation and hospitality
In today’s fast-paced business world, missing a call can mean missing an opportunity. Customers expect fast, professional responses, whether they’re enquiring about services, booking appointments, or looking for immediate support. For businesses across every sector, a reliable call answering service in Northern Ireland can make a measurable difference to customer experience, efficiency, and growth.
Based in Belfast, Titanic Suites provides professional call answering solutions designed to support modern businesses while maintaining a personal, local touch.
For many businesses, managing calls internally can be time-consuming and disruptive. Staff are pulled away from important tasks, calls go unanswered during busy periods, and small teams struggle to maintain consistency. This is where a dedicated call answering service in Northern Ireland becomes invaluable.
A professional service ensures every call is answered promptly and professionally, helping businesses:
Capture more leads
Improve customer satisfaction
Present a consistent brand image
Free up internal teams to focus on core work
Whether you’re a sole trader, SME, or established company, outsourcing call handling can provide immediate operational benefits without the overheads of hiring additional staff.
Titanic Suites is ideally located in Belfast’s bustling business district, directly behind City Hall on Adelaide Street. With excellent access to all major transport routes, shops, and restaurants, the location reflects the connectivity and professionalism that modern businesses expect from a premium service provider.
The offices are housed in a beautiful red-brick building dating back to 1903. Originally a lively linen warehouse, the building has been thoughtfully transformed into sleek, modern Belfast offices blending heritage with cutting-edge business solutions. This combination of history and innovation mirrors the approach Titanic Suites takes with its call answering services.
Choosing a call answering service in Northern Ireland means more than just outsourced call handling; it means working with a team that understands the local business landscape, accents, and customer expectations.
Titanic Suites offers a personalised approach, acting as an extension of your business rather than a generic call centre. Calls are answered in your company name, handled according to your instructions, and delivered with professionalism and care. This ensures that callers receive a seamless experience, reinforcing trust and confidence in your brand.
For businesses serving clients across Northern Ireland and the UK, having locally based call handlers creates a reassuring and familiar connection for customers.
One of the biggest advantages of using a call answering service in Northern Ireland is flexibility. Businesses face fluctuating call volumes due to seasonal demand, marketing campaigns, or growth phases. Titanic Suites provides scalable solutions that adapt to your needs without long-term staffing commitments.
Whether you need full-time call coverage, overflow support, or out-of-hours answering, the service allows you to remain responsive without stretching your internal resources. This flexibility is especially valuable for professional services, trades, healthcare providers, and growing enterprises.
At its core, a call answering service is about reliability, professionalism, and first impressions. Titanic Suites combines a prime Belfast city-centre location, a rich business heritage, and modern office facilities to deliver a service businesses can depend on.
By choosing a trusted call answering service in Northern Ireland, businesses can ensure no call goes unanswered, no enquiry is missed, and every customer receives the attention they deserve.
For companies looking to streamline communication while presenting a polished image, Titanic Suites offers a practical, cost-effective solution built around local expertise and modern business needs.
The team at Titanic Suites are fantastic and due to their efficient service, we never miss a call or an email from a potential client. We trust them implicitly and they have become an important part of our business.
Kerry Peters, David Lynas Consulting
They give us the confidence to run our day-to-day business without the interruptions of calls any time of the day. We can rely on them to provide us with all of the necessary details, allowing us to call our customers back when we are available.
Enquire now! It only takes a few minutes. Book a tour to view the facilities we have on offer.