Call Management

According to a BT survey, 85% of callers will not call back if their call is not answered first time.

How much business does your company lose each year by missing calls?

How many jobs are interrupted by taking a call?

How much more could you get done in a day if all your calls were handled by a professional team who pass messages through to you by email, allowing you to respond to calls when it suits you?

Utilising Titanic Suites call management can enhance your business and help to cut costs. On average, dedicated receptionists deal with customers just 23% of the time they’re at work. However, you pay for 100% of their time whether they answer calls or not. Furthermore, UK businesses miss an average of 34% of their calls.

So if it’s all your calls you need us to answer, or just your overflow calls we can help!

The service is completely bespoke. We follow your specific instructions, answering calls as your receptionist in your business name.

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Additional Benefits Include:

  • All calls answered locally by local staff
  • A smooth and easy sign up process, with no set up fees
  • Flexible pricing according to call volumes, enabling cost savings during quieter periods
  • Exceptional customer service levels with no missed calls

Additional Services Available:

  • A prestigious office address in Belfast City Centre (see our Virtual Office Packages)
  • Meeting Room Hire
  • Geographic or non-geographic phone numbers
  • Generic Voicemail
  • Personalised Voicemail

What is call Management

Our team of professional local staff will answer your calls using your company name and passing any messages through to you by email or by simply transferring the call to you.

Call Management Packages

all of our packages can be operational in less than 24 hours, subject to T&C’s

Pay as You Go

£15
Monthly Cost
Zero
Inclusive Minutes
75p
Cost per Minute thereafter*

Standard

£30*
Monthly Cost
30
Inclusive Minutes
70p
Cost per Minute thereafter*

Premium

£45*
Monthly Cost
60
Inclusive Minutes
65p
Cost per Minute thereafter*

Premium +

£100*
Monthly Cost
180
Inclusive Minutes
50p
Cost per Minute thereafter*
*Includes the PAYG rate within, **Price in bands of 15 seconds, All Subject to VAT @ prevailing rate
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Contact Titanic Suites

If you have a question or query, don’t be afraid to ask! Give us a quick call or send us a quick message, we’ll come back to you asap.

Call: 028 9033 9999 orContact Us
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